Smart labs-as-a-service for automation of laboratory services 

Source: Frost & Sullivan

In the Smart Labs-as-a-Service model, customers purchase the facility and instruments, and the “subscription” to ensure the continuity to drive and enhance the business. This model will make it possible for end-user labs to access instruments and digital services at a lower cost. Manufacturers can also consider maintenance, and upgrades can be customized to the company’s business needs.

Besides small facilities, other microservices can be offered, including solutions that assist in lab resource management and optimize repair and restoration, plus supply chain support to predict the need for and pre-order essential components and consumables. Digital dashboards and apps on smart devices to remotely monitor lab operations could also be helpful to users. The private sector will play a major role in the transition toward laboratory automation.


  • Developing new technologies, redesign of processes, and training will require a significant investment. This initial investment might pose a barrier, as small labs are more likely to have limited resources. Open-source and modular solutions  might help with the adoption in such cases

  • Providers need to make sure that the instrument integration meets the demand for users. This includes optimizing workflow, avoiding duplicate data, and enabling more cost-effective and efficient lab operations

  • The core utility of smart labs revolves around data collection, sharing, and analysis. Data, along with data security, is a key challenge and needs to be assessed critically. Smart lab vendors should follow standards stringently and develop solutions in compliance with the local regulations